Patient Reviews

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

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Read what other patients have said about us:

Deb B., Billerica

From scheduling my appt. to check in to check out everyone is very helpful and fit me in before a trip. This was my first appt with Dr Joseph and Chelsea and they were a great team and Dr. Joseph explained what to expect during the procedure. Everyone at Pioneer Dentist is professional and friendly! Thank you Deb

Jean Perrone, Billerica

Dr Wu over the years has been the most compassionate dentist I have ever had. He has provided me the best dental experiences I have had also. He has guided me through the very many dental issues I have had to do. I would not go anywhere other than Pioneer dental. Dr. Lebowitz who I have had for my dental implants is a very caring dr. and I highly recommend him to any patient. Thank you Pioneer Dental!!

Granite, Acton

Great experience - I’ve been going to pioneer dental since I was a kid

Alexandra K., Carlisle

Our family has been seeing Dr. Po-Hsi Wu at Pioneer Dental for many years. My recent appointment was with Dr. Joseph Wu due to scheduling requirement. Dr. Joseph Wu was calm, gentle and attending to detail. He speaks fluent English and Mandarin. I had.a great experience. I would make future appointments with either of the two doctors.

Linda, Billerica

Nice facility

Mike H, Billerica

Hi, i am a patient of pioneer dental and would like to personally thank all the staff. Dr Wu, Dr Oba and Olga are by the the best people in their field. I have had some extensive work done and can only say thank you for all you've done for me and my confidence. You're professionalism is outstanding and the work you do is second to none. I'm again able to smile with confidence and able to communicate without being embarrassed. If anyone is wondering or contemplating on using this practice, please don't hesitate. They are the best at what they do and are there to do whatever they can for their patients. Definitely, Definitely highly recommend this practice and will tell my family and friends to go there.Thanks again , Mike H.

Sheethal , Littleton

Very professional and friendly staff. Overall a wonderful dentistry place .

Abigail K, Tewksbury

My family and I were recommended to Pioneer Dental by a friend. We could not be happier with the care and dedication the whole practice provides. Most recently I saw Dr. Wu for some restorative dental work and he was so friendly, thorough and professional. I will recommend Pioneer Dental for sure.


I have had an amazing experience with the exceptional care from the staff at Pioneer Dental's Billerica office. My issues involved a complicated process and plan of care involving extractions, bone grafting, gum surgery orthodontics and finally implants for my two front teeth. Each provider and all support staff demonstrated the utmost skill, knowledge and professionalism. However, it was their compassion and reassurance throughout this process that was truly second to none. They were always available for my questions and concerns. They would accommodate my challenging work schedule and were consistently supportive and understanding of the stress around this lengthy complicated journey. I have completed my journey and could not be more pleased with the results. The trust and respect that I have developed with the staff at Pioneer Dental is something I will never forget. Thank you all for taking such good care of me and restoring my smile !

Adrienne, Abington

I have been a patient at Pioneer Dental for almost a decade. The staff up front are always very friendly and nice. The hygienist I see does an amazing job and the doctors do a great job also!!! I would recommend this dental office.

Adrienne B, Abington

I have been a patient at Pioneer Dental for almost a decade. The staff up front are always very friendly and nice. The hygienist I see does an amazing job and the doctors do a great job also

Savanna, Allston

Came here 2 days in a row (hereditarily bad teeth) and have been marvelously cared by Holly and everyone else! They’ve been my dentist for going on a decade and have always been lovely and dedicated.

Devin H. , Salem

I have been going to pioneer dental since I was a child and have always had a wonderful experience. Every time I go I am always greeted with a smile and feel welcomed. The staff is very friendly and always make sure you are taken care of. I always leave with a healthier and brighter smile. I would highly recommend going to Pioneer Dental!

Yvette S , Nashua Nh

I have never written a review before but I felt I had to... Dr. Wu is 100 percent the best dentist I have ever seen he knows I have dental anxiety and he is always patient with me so when it came time for me to see a specialist in his office my anxiety was extremely high but when I got to office Dr. Wu was there to actually introduce me to Dr. Lebowitz, I mean who takes the time to do that? This dr. Does. Then dr Lebowitz was just as good and he explained everything I cannot say enough good about the office even the office staff is exceptional:) If you are looking for a dentist office that really cares about their patients look no further :)

Devin R, Tewksbury

Great customer service. Extremely friendly

Mannyk, Lowell

Great place. Really nice people and really good work!

Timothy Lamb, Lowell

Today (May 5th) I got my very first tooth filling for a cavity. Never had a cavity in my life so I was nervous because it was my first time. But when I went in they were really nice and I didn’t feel a thing. Needle pinched a little but wasn’t really that painful. The dentists working on me were very nice. I feel great!

Jaimie C, Boston

I have been going to Pioneer Dental since I was a kid and I have always had a great experience. The staff from receptionists to hygienists and dentists are all wonderful. Today I was late to my appointment, but they were flexible and saw me anyway. Special thank you to Holly who is amazing and hilarious! Thanks for cleaning my teeth and making me laugh!

Karen Wojcik, Tyngsborough

Very professional and friendly staff! Also very patient with young children. My family has been with Pioneer Dental for 10 years and satisfied with their dental care . I would recommend this dental office .

Edward K., Watertown

I have been going to Pioneer Dental in Newton for 4 years and have been quite happy with the experience. The staff is friendly and they have been great at getting me in quickly if I have a problem, as I did today. A crown that I had from another dentist who has retired was coming loose and falling out last night. Since I was going on vacation shortly and didn't want to spend vacation week missing a front tooth, they were able to get me in at 9am this morning and reattached the crown. Excellent service!

Dor S, Canton

Greatest staff and services I have been a patient at Pioneer Dental in Billerica since 1998. They are simply the best!!!!

Sarah M, Belmont

I have been with Pioneer Dental for the last thirteen years and I am a very satisfied patient. My family love the staff and services. We all feel comfortable and appreciate their services. Their cleaning services are excellent and my history of gum issues is gone:) Thank you-Pioneer Dental

Tunde, Billerica

Very professional, friendly service.

Jackie N, Hyde Park

I have been going to Dr. Ko since my son was 3 years old and now he is 21 and now my two young sons sees Dr. Ko. Although I currently live in Hyde Park I choose to drive to Newton to get dental care. Why? Because Dr. Ko is a honest and down to earth dentist. He talks with you and gets to know you and spends time with you not just in the dentist chair but each time I go he sits with me in the waiting room and talks with me and my boys. I do not know many dentists who would do that. Also he has excellent staff. One of my favorite is Holly. She has been there as long as my older son has been going there. She is very kind and friendly and goes out of her way to help us and accommodate us as necessary. The other thing about Dr. Ko is that he is always fair and realistic. He is unlike other dentists in that he does not try to get you to do unnecessary work just to get extra payment. He explains everything and gives information to help you make the right decision that saves you time and money.

Yvonne Kimani, dracut

Pioneer dental is the best dentist I’ve been too they are really good with communication and excellent service and is always on time.

Agnes Kinyanjui , Dracut

Very nice people working here. Full of respect.

Carmen lebron, Lowell

Leidy helps me all the time answer my questions all the staff members are very friendly they are a awesome been with them for so many years they are the best dental office

Vivienne P, North Chelmsford

Always a great experience.

Clotilde O., Lowell

Excellence service ... Great staff...

Simeon Zorokong, Dracut

Very courteous and professional staff! I have recommended this practice to friends and family. Keep up the great work.

Roy M., Billerica

I am a long term person who has been using the staff at Pioneer Dental. I have found all of the staff to be exceptional over the years. I have had several tooth issues over the years that have required a quick office visit. Repeatedly they have been able to get me in. The doctor have always exsplaibed the problem, offered options and completed the work. I have been coming to Pioneer Dental for the past 18 years, I have never had a negative interaction with any member of the officer. The office staff and supporting dental staff repeatedly do an exceptional job in all areas.

Jean P., Billerica

I have been coming to see Dr. Wu and his staff for many years. Olga has been there to see me many times. Yesterday when I came I was very anxious and Dr. Wu and Olga settled my nerves and as usual my experience was exceptional. My upcoming root canal I am sure will be the same. Thank you I would never go anywhere else.

Sheethal, Chelmsford

Great Place.

Anne P., N, Billerica

My family and I have been going to Pioneer Dental for 20 years now. Dr. Wu and his staff are and always have been exceptionally professional and very friendly!!! We see the same faces for years, always with a smile. Everyone there does everything to make seeing the dentist a good experience. Both of my boys needed braces when they were young and never complained about going to see the orthodontist! I highly recommend Pioneer Dental to anyone of any age!

James M., Billerica

I have been coming to Pioneer Dental for 10 Years. They treat me and my family with such respect and value our time as patients. My Youngest has had multiple dental issues and the staff and providers have made him feel so comfortable and secure. I would recommend this practice for all aspects of dental treatment, its great to have everything to do with our dental needs in one location.